DHL Parcel surcharge any item that exceeds 1.2m in length as a ‘Long Length’ surcharge. Items that exceed 2m to a maximum of 3m, will be surcharged as a ‘XL Long Length’.
They also use this surcharge description when surcharging for ‘Out of Gauge’ / ‘Over Maximum’ which can often confuse customers. Please refer to your tariff, or speak with your RDS contact for more information.
Over Maximum Surcharge
• Items that have two sides of more than 80cm in size or a single side of 120cm or more
• Requires more than 1 person to lift due to weight or size (greater than 30kg)
• Is an awkward shape, for example: – Chair, Bike, Coat stand, Car body panels, Trees, Canoe