Daily shippers will have an agreed daily collection window, as set up by RDS Global Solutions with our carrier partners.

For ‘ad-hoc’ shippers, please see as follows…

DHL Express: As long as your shipment is registered (from Concept) before 13:00, it should be collected by DHL Express the same afternoon.*

DHL Parcel (UKMail): As long as your shipment is registered (from Concept) before 13:00, it should be collected by DHL Parcel the same afternoon.*

DPD: As long as your shipment is registered (from Concept) before 11:45, it should be collected by DPD the same afternoon.*

Evri (C2C): As long as your shipment is registered (from Concept) before 23:59 it should be collected by Evri, the next day (Mon to Sat).

* Each carrier will only send 1 courier once, per day. i.e. If you register a shipment at 10:00 and DHL Parcel send a courier to collect at 11:00, there will be no further collection attempts until the next working day.