How do I find a Commodity code?
Customs agents, suppliers and advisers may be able to help, [...]
What are commodity codes?
These may also be referred to as: • Harmonised System [...]
What parcels can be dropped off or redirected to a ParcelShop?
There are some restrictions with our carrier partners, as to [...]
What is the RDS Arrangement Fee?
Where our customers request for additional carrier, customs, taxes and/or [...]
Why is my parcel status still showing as ‘Registered’?
Once the chosen carrier has received your item, whether that [...]
How frequently will RDS invoice us and what are their payment terms?
RDS are invoiced weekly by our carrier partners & suppliers, [...]
How do collections work and what is the cut off for a same day collection?
Daily shippers (or shippers with set days per week, i.e. [...]